AC Hotel Kingston - Restaurant Supervisor
The Enterprise
Full-time
On-site
Kingston, Jamaica
Restaurant Supervisor
Under the general supervision of the Food and Beverage Manager, the incumbent is responsible for assisting with the day-to-day Restaurant Operations to ensure efficiency and compliance.
Duties and Responsibilities:
Duties and Responsibilities:
- Interview, select, train, supervise and discipline restaurant staff for the efficient operation of the outlet.
- To keep custody of monies in the cash pan and ensure that credit/cash transactions are settled daily.
- Organize and conducts pre-shift/post-shift departmental meetings communicating pertinent information to the staff.
- Ensure opening & closing duties are assigned and completed during each shift.
- Develop, implement and monitor schedules for the operation of the Restaurant.
- Ensure sufficient mis-en-place is available at all times to enable a smooth operation.
- Communicate with Chef in regards to daily specials, Chef concerns & 86’d items.
- Continuously evaluate the performance and encourage improvement of Food and Beverage line staff.
- Plan and administer a training (Sequence of Service) and development program within the Department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development.
- Ensure that all Restaurant facilities and equipment are in good working order, clean & orderly. If attention is needed, ensure that Restaurant Manager is made aware of any repairs that are required.
- Ensure that all Restaurant opening & closing times are adhered to within the time frame designated to our guests. Dining Room opens fifteen (15) minutes prior to opening and closes Ten (10) minutes after closing time.
- Must have a strong floor presence and be present on the floor at all times during meal periods.
- Ensure that the Restaurant is set-up before the shift is commenced.
- Ensure that all Food and Beverage team are at all times well attired in proper uniform and Company’s pin.
- Ensure that breakage and losses of china and glassware are kept to a minimum.
- Ensure that proper circulating inventory counts are completed on a weekly and monthly basis.
- Check menus and ensure that menus are properly in place.
- Assist the Food and Beverage Manager in reviewing and completing the team members’ performance appraisals.
- Assist with environmental program and ensure that all lights, Air conditioning units, and other electrical units are turned off when not in use.
- Conduct daily and weekly inventory count.
- In conjunction with the Food and Beverage Manager, continuously motivate the team.
- Undergraduate Degree in Operations Management, Food & Beverage Management or Hotel & Restaurant Management, Management Studies/Business Administration or equivalent from an accredited training institution.
- Minimum of three (3) years’ experience in a similar position.
- Customer service, Public Relations, and Supervisory Management training.
- Strong customer relations and organizing skills.
- Ability to work on own initiative.
- Ability to motivate, coach, and develop the Restaurant team.
- Ability to multi-task and work under pressure.
- Excellent interpersonal skills and ability to foster harmonious relations.
- Ability to deal effectively with the General Public.
- Excellent Team Player.
- Ability to communicate effectively both orally and in writing.
- Professionalism, integrity, and confidentiality at the highest level.
- Good time management skills.
- Knowledge of Microsoft Office Suite.
- Sound knowledge of the Hotel’s operations and services.
- General Knowledge of the Hospitality sector, products and services.
Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application!